• College Graduate or completed at least 1 year in college
  • At least 2 years of hands-on experience in WFM in a call center inbound voice process
  • At least 1 year of Scheduling experience using any of the following tools – eWFM, Blue Pumpkin/Impact 360, or IEX.

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31F, Yuchengco Tower 1, RCBC Plaza, 6819 Ayala Ave, Makati City