“REQUIREMENTS
– High School Diploma or equivalent; a Bachelor’s degree in finance, business administration, or a related field is preferred.
– At least one year of experience in payment risk review or a similar role
– Experience in a BPO setting is advantageous
– Experience in fraud prevention in an e-commerce environment
– Experience with customer identity solutions
– Experience with technologies available to reduce fraud
JOB DESCRIPTION
– Respond to inbound calls, emails, and chat messages of customers in both Spanish and English languages
– Resolve customers’ issues in an empathic and professional manner
– Process customer requests in a timely manner and monitor the progress of new applications or issues
– Comply with the company’s procedures and policies in performing your function”
More Information
- Salary Offer 22,000 - 25,000 PHP 22000-25000 Month
- Educational Attainment High School Graduate
- Benefits 13th month pay, Anniversary bonus, Health Insurance (HMO), Insurance, Overtime pay, Performance pay, Others
- # of Job Vacancies 10
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- Total Jobs 214 Jobs
- Industry Customer Support
- Address Makati City
- Location NATIONAL CAPITAL REGION (NCR)
- Dole License Number -1