Spanish Speakers (CSR) – Anti- Fraud Account- 24k Salary

– High School Diploma or equivalent; a Bachelor’s degree in finance, business administration, or a related field is preferred.
– At least one year of experience in payment risk review or a similar role
– Experience in a BPO setting is advantageous
– Experience in fraud prevention in an e-commerce environment
– Experience with customer identity solutions
– Experience with technologies available to reduce fraud

– Respond to inbound calls, emails, and chat messages of customers in both Spanish and English languages
– Resolve customers’ issues in an empathic and professional manner
– Process customer requests in a timely manner and monitor the progress of new applications or issues
– Comply with the company’s procedures and policies in performing your function”

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Capstone Global Technology Corporation

Our foundation is built on innovation, fueled by a diverse and passionate team of experts, engineers, and visionaries who share a collective dream of making the impossible possible. From artificial intelligence and quantum computing to biotechnology and renewable energy, we are pioneers in domains that define the future.
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31F, Yuchengco Tower 1, RCBC Plaza, 6819 Ayala Ave, Makati City