Reservation Agent

• Handles reservations calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of
and adherence to the Quality guidelines as required by Clients.
• Ensure all guests are aware of operational policies – credit card, cancellations, car parking and
check in/check out times, etc.


  • Hotel Reservations or Central Reservation Experience Required. Customer
  • Service, Sales or Hospitality experience preferred

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31F, Yuchengco Tower 1, RCBC Plaza, 6819 Ayala Ave, Makati City