Portuguese Bilingual | Up to 85k – Quezon City

QUALIFICATIONS

• Completed at least 2 years of college education.
• Minimum 1-year customer service support experience (voice, email, or chat), 
• working with direct consumers, preferably in a B2C environment.
• Good in Translating from English to Portuguese or Portuguese to English without variation.
• Willing to work onsite in Bridgetowne, Quezon City
• Willing to work on shifting schedule.

RESPONSIBILITIES:

• Respond to inbound calls, emails, and chat messages of customers in both Portuguese and English languages
• Resolve customers’ issues in an empathic and professional manner
• Process customer requests in a timely manner and monitors the progress of new applications or issues
• Comply with the company’s procedures and policies in performing your function