PHRN Assistant Manager

Job Description:

Manages creation, launching coordination, and development of UM quality initiatives. Provides inputs to policies and processes impacting the operations. Coordinates with workforce for staffing requirements and scheduling of agents given leaves, absences, and attrition. Reviews department policy and procedure manuals for accuracy. Collaborates with management and other cross-functions in maintaining and exceeding set metrics. Prepares reports. Hires, trains, coaches, counsels, and evaluates the performance of direct reports.

Qualifications:

  • 2 yrs related experience including lead role within Utilization Management
  • Has active PRC License

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31F, Yuchengco Tower 1, RCBC Plaza, 6819 Ayala Ave, Makati City