Key Account Manager

Key Account Manager



  • Accountable for creating and maintaining business-building strategies thereby developing a strong business relationship with key point persons in his/her accounts.
  • Prepares annual strategy to improve and achieve periodic objectives set forth by the company through standards set in the KRA and KPIs.
  • Develops a complete understanding of key account needs and conceptualize programs that can capture and maximize identified opportunities.
  • Ensures full-line selling of all must-carry SKUs to assigned accounts.


  • In charge of AR Management, and its reconciliation to ensure full documentation of all hanging balances thereby maximizing KA achievement in sales and in profit.


  • Establish a superior business relationship with key account personnel and provide a high standard of customer service through consistent, effective, and efficient communication both written and verbal.
  • Manages communications between the account and internal teams such as Finance, Marketing, TMG, HR, Logistics, etc.
  • Anticipate key account changes, improvements, and activities and takes responsibility for timely communication with the company’s MANCOM and internal support team.
  • Manages account compliance on company’s policies and procedures and likewise takes responsibility for aligning processes and procedures of the company to account.
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis.


  • Maintains important records and files of key account performance to keep track of its progress and various communication as a reference and relevant to a future transaction.
  • Provides feedback about the level of competition and general market activities within the assigned account.
  • Submits agreed reports accurately and in a timely manner.


  • Bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration, or any other related field.
  • Experience in sales and providing solutions based on customer needs.
  • Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
  • Excellent organizational skills.
  • Ability in problem-solving and negotiation

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31F, Yuchengco Tower 1, RCBC Plaza, 6819 Ayala Ave, Makati City