Japanese Bilingual – Earn up to 120k | Quezon City

Job Expired

QUALIFICATIONS

  • Possess a minimum of 2 years of college education.
  • Demonstrate a minimum of 1-year experience in customer service support, proficient in handling voice, email, or chat inquiries from direct consumers, with a preference for experience in a B2C environment.
  • Proficient in translating between English and Japanese without variation, ensuring effective communication between languages.
  • Willingness to work onsite in Quezon City, ensuring a consistent and collaborative work environment.
  • Flexibility to work on a shifting schedule, adapting to varying work hours as necessary to meet operational needs.

RESPONSIBILITIES:

  • Respond to inbound calls, emails, and chat messages of customers in both Japanese and English languages
  • Resolve customers’ issues in an empathic and professional manner
  • Process customer requests in a timely manner and monitors the progress of new applications or issues
  • Comply with the company’s procedures and policies in performing your function

More Information

  • This job has expired!
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