Customer Support Representative – ghsceb

Full Job Description

Due to Covid-19, we only conduct phone and online interviews. Onsite or walk-in applications are prohibited until further notice.

Minimum Requirements:

  • At least High School Grad or SHS Grad
  • Fresh Grads are welcome
  • No CCE is needed
  • With or Without Call Center Experience is welcome

Responsibilities:

  • Providing day-to-day customer service support to customers needs based on client account services or products
  • May handle assistance through phone, chat or email
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions
  • Ensuring quality support and customer satisfaction

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Global Headstart Specialist, Inc.

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