Job Description :

  • Perform collection activities to reduce outstanding balance of merchants;
  • Perform monthly billing activities
  • Ensure timeliness and accuracy of billing/invoices
  • Handle client questions or complaints
  • Reconcile disputes raised by the clients
  • Requests necessary documentation based on dispute reconciliation such as credit notes
  • Perform coordination with internal stakeholders regarding billing concerns/issues.
  • Perform Payment reconciliation.
  • Maintaining good customer relations.
  • Timely payment collection to reduce outstanding receivables.
  • Reduction of bad debt and write-offs
  • Perform coordination with internal stakeholders regarding billing concern.
  • Send collection follow-ups via call or email.
  • Negotiating and Persuading Skills


Job Qualifications:

  • At least 6 months of experience in billing
  • Graduate of any business course
  • Has good oral and written communication skills
  • Confident in negotiating and persuading
  • Working knowledge of MS Office and Databases

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31F, Yuchengco Tower 1, RCBC Plaza, 6819 Ayala Ave, Makati City