CALL CENTER REPRESENTATIVE for Manila, Cebu & Cagayan de Oro

• HS/SHS/College Level/College Graduate
• With or Without Call Center Experience (CCE)
• 3 to 6 months of CCE is definitely an ADVANTAGE!!!
• Good to Excellent Communication Skills
• WORK ON SITE
• On-Site and On the Phone process

1. takes calls from customers answering questions or addressing any concerns they may have
2. Their duties include handling many inbound and outbound calls to and from customers
3. Listening to customers’ needs or issues
4. Provide helpful solutions to their problems
5. Provide information, assist with shopping, troubleshoot issues, or even serve as a mediator between the customer and another employee of a company.

“Call center agent jobs are dynamic, so it’s important to be ready for any situation.”