Call Center Agent – Work From Home – Makati

Requirements:

At least Graduated from High school. College undergrads and grads are welcome to apply
With or without Call Center Experience is okay
Good to Excellent communication skills are a must
Has a good customer service orientation
Work from home and work Onsite available
The applicant should be willing to work in Makati City

Responsibilities:

Providing day-to-day customer service support to customers’ needs based on client account services or products.
May handle assistance through phone, chat, or email.
Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
Ensuring quality support and customer satisfaction.