Call Center Agent | Retention Account

Job Description:

· Answering inquiries and complaints via phone or e-mail
· Assisting customers by responding to their questions
· Handling complaints in a patient and effective manner
· Giving the best solution based on details provided by the customer
· Providing excellent customer service 24/7

Qualifications:

– SHG applicants, having completed at least 72 college units is a prerequisite, and prior work experience is not mandatory.
– High school graduates and first-year college students should possess a minimum of 6 months of call center experience.
– Proficiency in English communication is essential for all candidates.