Call Center Agent (CSR) – No Experience Needed | Cebu City

Requirements:

  • Must be at least a High School Graduate.
  • With or Without Call Center experience are welcome to apply.
  • Must be able comfortable communicating in English.
  • Must be able to type at least 25wpm.
  • Must have basic computer skills.
  • WFH and WAO openings are available.

Responsibilities:

  • Providing day-to-day customer service support to customers needs based on client account services or products.
  • May handle assistance through phone, chat or email.
  • Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
  • Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
  • Ensuring quality support and customer satisfaction.

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