Call Center Agent (CSR) – No Experience Needed | Cebu City

Requirements:

• Must be at least a High School Graduate.
• With or Without Call Center experience are welcome to apply.
• Must be able comfortable communicating in English.
• Must be able to type at least 25wpm.
• Must have basic computer skills.
• WFH and WAO openings are available.

Responsibilities:

• Providing day-to-day customer service support to customers needs based on client account services or products.
• May handle assistance through phone, chat or email.
• Prioritizes and escalates support incidents and requests based on business impact and documented guidelines.
• Utilizes soft skills and troubleshooting skills to resolve client issues and questions.
• Ensuring quality support and customer satisfaction.