· Must be at least High School Graduate
· 1-year experience as a Team Leader in a BPO set up preferably handling a Telco Account
· Excellent communication skills
· Strong coaching skills & people management skills
· Must be willing to work onsite in Pasay, Makati, Quezon City, Ilocos Norte
Essential Duties & Responsibilities:
· Hire the right people, effectively set expectations, identify behaviors, and coach employees to be outstanding performers.
· Identify and reinforce positive behaviors through formal and informal rewards and recognition.
· Execute corporate, regional, and local business imperatives to optimize team results.
· Encourage and develop teamwork among others and themselves.
· Responsible for delivery of customer satisfaction, business results, and employee satisfaction in order to ensure achievement of the scorecard and client goals.
· Comply with and ensure compliance with local, state, and federal regulations and laws governing business operations, as well as, corporate and client policies, procedures, and guidelines.
· Effectively communicate corporate and business expectations to all team members.
· Responsible for leading a team of up to 20 employees
- Salary Offer 40,000 - 50,000 PHP 40000-50000 Month
- Educational Attainment High School Graduate
- # of Job Vacancies 10 - 50